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	<title>Scott Greenberg &#187; Blog</title>
	<link>http://www.scottgreenberg.com</link>
	<description>Bringing out your best</description>
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		<title>Customer Service or Customer Shakedown?</title>
		<description><![CDATA[Several years ago my work as a customer service speaker took me to a franchised  food establishment to study their operation. At first I was impressed. They had an aggressive marketing campaign and had really streamlined their food production. Behind the scenes, they ran a great business. With customers, they were less impressive. That day the [...]]]></description>
		<link>http://www.scottgreenberg.com/customer-service-or-customer-shakedown</link>
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		<title>Scott Listed on Thumbtack.com</title>
		<description><![CDATA[Just put up a new listing Thumbtack.com. I&#8217;d appreciate any testimonials posted on my profile. Thanks! No related posts.]]></description>
		<link>http://www.scottgreenberg.com/scott-listed-on-thumbtack-com</link>
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		<title>Unnecessary Leadership: The Best Leadership of All</title>
		<description><![CDATA[When I was a kid, I used to wonder if police officers thought everyone drives the speed limit. Because whenever police officers are around, everyone does drive the speed limit. But as soon as they turn off, traffic lurches forward. That’s the problem with the concept of management. Employees step up their performance when the [...]]]></description>
		<link>http://www.scottgreenberg.com/unnecessary-leadership-the-best-leadership-of-all</link>
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		<title>Motivating Employees: Finding a Good Fit</title>
		<description><![CDATA[Angela giggled as she joined me onstage during my keynote on motivating employees. She was a petite thirty-something and I asked her to pull on a 3X Large t-shirt over her outfit.  She almost disappeared in the loose garment. The audience laughed at this ridiculous image. “Is there a manufacturing flaw with this shirt?” I [...]]]></description>
		<link>http://www.scottgreenberg.com/motivating-employees-finding-a-good-fit</link>
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		<title>Motivational Speaker Presents at Penn State</title>
		<description><![CDATA[Motivational Speaker Scott Greenberg Speaks to Faculty and Students at Penn State University on Ethical Leadership On Tuesday, March 1st, Motivational Speaker Scott Greenberg spoke to faculty advisors and students at Penn State University during lunchtime seminars and workshops on topics designed to educate and inspire staff and students at the school. The two topics [...]]]></description>
		<link>http://www.scottgreenberg.com/motivational-speaker-presents-at-penn-state</link>
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		<title>Flipping The Pyramid on Leadership</title>
		<description><![CDATA[The traditional organizational chart of a company resembles a pyramid. At the apex of the pyramid is the head of the organization – the President, CEO, Owner, etc. Below this leader are various levels of officers such as vice-presidents, department heads, managers, etc. At the bottom of the pyramid are front line employees. Each level [...]]]></description>
		<link>http://www.scottgreenberg.com/flipping-the-pyramid-on-leadership</link>
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		<title>Scott Visits SOS Children&#8217;s Village in Jamaica</title>
		<description><![CDATA[Last month my family and I traveled to Jamaica and visited the SOS Children&#8217;s Village in Barrett Town. We delivered supplies, faced painted and spent time with the children. It was an incredible experience. As discussed on their website, &#8220;SOS Children&#8217;s Villages focuses on family-based, long-term care of children who can no longer grow up [...]]]></description>
		<link>http://www.scottgreenberg.com/scott-visits-sos-childrens-village-in-jamaica</link>
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		<title>Excel at Being You</title>
		<description><![CDATA[By nature, you already have everything you need to excel at being you. The problem is, most people try to be someone they&#8217;re not. In the process, they neglect the very qualities that make them special. Be authentic &#8211; always &#8211; and your life will be extraordinary. Related posts:Parenting a Negative Child]]></description>
		<link>http://www.scottgreenberg.com/excel-at-being-you</link>
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		<title>Do Youth Speakers Make A Difference For Students?</title>
		<description><![CDATA[I began my career as a youth speaker. While I do many programs now for professionals, I still enjoy presenting motivational school assemblies and keynotes at student leadership conferences. Youth speakers aren’t cheap, however, and I’m often asked if it’s really worth the money and class time to bring in a motivational speaker for teens. [...]]]></description>
		<link>http://www.scottgreenberg.com/do-youth-speakers-make-a-difference-for-students</link>
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		<title>What Motivates More, Pain or Pleasure?</title>
		<description><![CDATA[The job of a motivational speaker is pretty self-explanatory. Motivational speakers are supposed to motivate.  This means giving people a stronger sense of their feelings in an effort to mobilize them (or more accurately, help them self-mobilize). If my audience members feel good but don’t do anything, then I haven’t done my job. While good [...]]]></description>
		<link>http://www.scottgreenberg.com/what-motivates-more-pain-or-pleasure</link>
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